FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 52The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 53What is the Network Shared printing?
- 54Adjust color settings by using the custom setting in the printer driver (Windows only)
- 55Condensation
- 56Toner Error
- 57Cartridge Error
- 58Drum !
- 59Cooling Down
- 60Can I send a print job to multiple machine email addresses using Email Print?
- 61Configure the Scan to Email Feature (Linux)
- 62Enable the Brother machine's network interface.
- 63In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 64When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 65Where can I find my Brother machine's serial number?
- 66Uninstall the Brother Software and Drivers (Windows)
- 67Cannot print after a Windows 10 update (June 2020)
- 68The driver installation finished successfully but I cannot print. (Linux)
- 69I installed scan-key-tool, but it does not work. (Linux)
- 70Command List of brscan. (Linux)
- 71Delete a network scanner entry. (Linux)
- 72Important points for specifying the scan area (Linux)
- 73Wrong Toner Cartridge
- 74Control Printer Driver settings (only available for Windows)
- 75I cannot save a file downloaded from the Brother support website (For Windows)
- 76Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 77I cannot find some option in the Printing preferences. (For Windows)
- 78Open the Control Panel (For Windows)
- 79Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 80Change the printer driver settings (Windows)
- 81Correct the Color Printing
- 82Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 83The scanning speed is slow when scanning from my machine. (Windows)
- 84I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 85What is the default password for my Brother machine?
- 86Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 87A security warning appears when accessing Web Based Management via HTTPS.
- 88The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 89When I print images, the quality is not good (Linux)
- 90How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 91I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 92I am unable to print from a client PC to a printer on a print server. (Linux)
- 93Firewall port requirements of the Scan Key Tool (Linux)
- 94Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 95Check the firmware version.
- 96What is the default password for my BRAdmin or Web Based Management?
- 97Manual Feed
- 98Check the Node Name of the Brother machine
- 99I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 100I cannot connect my machine to a Windows 11 computer via USB.