FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Change the printer driver settings (Windows)
- 52Toner Error
- 53Cannot Print ##
- 54What is the default password for my BRAdmin or Web Based Management?
- 55No Paper Tray1/Tray2/MP Tray
- 56Out of Memory
- 57Toner scatter or toner stain
- 58Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 59Set up your Brother machine on a wireless network (Windows/macOS)
- 60The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 61Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 62Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 63Missing thin lines in images
- 64Uneven color density across the page
- 65Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 66My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 67The driver installation finished successfully but I cannot print. (Linux)
- 68Update the Driver or Firmware for your Brother machine
- 69Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 70I cannot print on a wireless (Wi-Fi) network (Mac)
- 71Control Printer Driver settings (only available for Windows)
- 72Reset the Drum Counter
- 73My Brother machine could not be found over the network when I installed drivers on my computer.
- 74Protect your Brother machine against unauthorised access over the network
- 75Delete print jobs from the print queue.
- 76Important points you need to confirm before configuring your Brother machine for a wireless network.
- 77Cannot Detect
- 78Correct the Color Printing
- 79Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 80I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 81When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 82A security warning appears when accessing Web Based Management via HTTPS.
- 83The downloaded driver's name is different from my machine's name. (Linux)
- 84To install the printer driver easily using a tool. (Linux)
- 85Color offset
- 86Toner smears easily
- 87In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 88When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 89Uninstall the Brother Software and Drivers (Windows)
- 90Ghosting images
- 91I cannot connect my machine to a Windows 11 computer via USB.
- 92Can I send a print job to multiple machine email addresses using Email Print?
- 93Where can I download Brother iPrint&Scan application for Mac?
- 94I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 95What is the difference between the toner cartridge and the drum unit?
- 96Manual Feed
- 97Where can I find my Brother machine's serial number?
- 98I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 99The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 100Can I use my Brother printer with a 64 bit Linux distribution? (Linux)