FAQs & Troubleshooting
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142 Results
- 51Pre-Required Procedures (Linux)
- 52What is the difference between the toner cartridge and the drum unit?
- 53The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 54I updated the Web BRAdmin and cannot enable the logging function.
- 55I cannot use the "Modules Update" button on Web BRAdmin.
- 56Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 57When I select 2 sheets in Excel and try to print in 2-sided(Duplex) mode, I cannot. Why?
- 58White lines appears down the page.
- 59Replace the drum unit.
- 60What is APIPA?
- 61All print jobs are aborted and nothing is printed. (Linux)
- 62The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 63I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 64A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 65I cannot print from my computer via USB.
- 66Change the printer driver settings (Windows/macOS)
- 67I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 68I cannot print from my computer via network. (For Macintosh)
- 69In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 70When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 71I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 72When I print from Outlook Express, blue text is faint. Is there anyway to improve this?
- 73Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 74Uninstall the drivers. (Mac OS X 10.5)
- 75Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 76The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 77How do I lock the control panel settings?
- 78How do I change the length of time the printer will wait until it goes into Power Save mode?
- 79How do I factory reset the print server?
- 80The printer has power problems. What should I do?
- 81What is the best printer driver to use-the PCL or BR-Script driver?
- 82Uninstall the printer drivers (For Windows)
- 83How can I activate/deactivate the Toner Save Mode?
- 84The printed letters are slanted, positioned incorrectly.
- 85I cannot install the driver when using the Driver Install Tool. (Linux)
- 86The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 87Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 88Large characters are printed incorrectly. (Linux)
- 89The driver installation finished successfully but I cannot print. (Linux)
- 90Print command (LPR) (Linux)
- 91Print command (cupswrapper) (Linux)
- 92I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 93I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 94I am unable to print from a client PC to a printer on a print server. (Linux)
- 95I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 96Windows 10 Support Information
- 97I cannot print from my computer via network. (For Windows)
- 98Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 99Windows 7 Support Information
- 100Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?