FAQs & Troubleshooting
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213 Results
- 51I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 52Drum Stop
- 53Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 54TONER LOW
- 55Curled
- 56Drum End Soon
- 57What kind of memory can I use?
- 58Can I print from DOS applications?
- 59Service Call
- 60Install additional memory.
- 61Print a Test Page.
- 62I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 63I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 64Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 65I cannot find some option in the Printing preferences. (For Windows)
- 66Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 67Change the printer driver settings (Windows/macOS)
- 68Jam Duplex
- 69Install the optional tray unit.
- 70What is the recommended paper?
- 71Open the Control Panel (For Windows)
- 72What driver package format is supported by my Linux distribution?
- 73Cannot print after a Windows 10 update (June 2020)
- 74I cannot save a file downloaded from the Brother support website (For Windows)
- 75Delete print jobs from the print queue.
- 76Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 77Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 78Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 79How to identify your Operating System (OS).
- 80Fuser Error or Self-Diagnostic
- 81Duplex Disabled
- 82No Toner
- 83Print both sides of paper or a booklet automatically
- 84Cover is Open
- 85Size Error DX
- 86Smudges on printed pages (Poor fixing)
- 87Drum Error (Drum!)
- 88Out of Memory
- 89What can happen if the wrong paper is used in your machine.
- 90When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 91Printable area
- 92Page skewed
- 93My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 94I cannot install Brother drivers on Debian 10 or later (Linux)
- 95Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 96I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 97Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 98I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 99I cannot print from my computer via USB.
- 100Cartridge Error