FAQs & Troubleshooting
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135 Results
- 51I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 52Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 53Check the firmware version.
- 54The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 55Can I use AirPrint with my Brother machine?
- 56Change the printer driver settings (Windows/macOS)
- 57Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 58The paper is skewed when it's printed.
- 59Black spots appear all over the page. (poor fixing)
- 60Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 61How can I change the printer settings?
- 62Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 63Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 64Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 65Uninstall the drivers. (Mac OS X 10.5)
- 66White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 67Can I use non-Brother or third party supplies with the Brother machine?
- 68I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 69What can happen if the wrong paper is used in your machine.
- 70What are the expected yields of the consumables?
- 71Print on labels and envelopes from the MP tray.
- 72The downloaded driver's name is different from my machine's name. (Linux)
- 73Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 74Print command (cupswrapper) (Linux)
- 75All print jobs are aborted and nothing is printed. (Linux)
- 76Uninstall printer drivers (Linux)
- 77Open the Status Monitor
- 78I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 79I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 80I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 81I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 82In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 83How do I clear Jam MP Tray/ Tray1/ Tray2/ Tray3/ Inside?
- 84How can I clean the corona wire of the drum unit?
- 85Printouts are with gray background.
- 86Printouts are faint.
- 87What is the best printer driver to use-the PCL or BR-Script driver?
- 88Replace the toner cartridge
- 89I cannot install the driver when using the Driver Install Tool. (Linux)
- 90Paper size settings are unavailable when I print from OpenOffice (Linux)
- 91My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 92Print command (LPR) (Linux)
- 93When printing with monochrome laser printer, the print position shifts. (Linux)
- 94I want to print using CUPS while keeping SELinux enabled. (Linux)
- 95Windows 10 Support Information
- 96Open the Control Panel (For Windows)
- 97I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 98When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 99The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 100Supported models of Universal Printer Driver for PCL