FAQs & Troubleshooting
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172 Results
- 51The printed letters are slanted, positioned incorrectly.
- 52I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 53How do I check the driver version in Windows® (PCL Printer Driver)?
- 54What is a "Generic PCL Driver"?
- 55I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 56Replace the drum unit.
- 57Printouts are faint.
- 58I want to change the paper tray and paper size settings. How do I change these things?
- 59I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 60The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 61I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 62I cannot print from Mac OS X.
- 63What kind of USB cable can I use?
- 64My Brother machine misfeeds paper.
- 65What do the LED indications mean?
- 66Can I print using the IPP protocol on Windows XP?
- 67When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 68I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 69All print jobs are aborted and nothing is printed. (Linux)
- 70Printouts have wrinkles or creases.
- 71When printing with monochrome laser printer, the print position shifts. (Linux)
- 72The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 73In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 74Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 75The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 76The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 77I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 78Uninstall printer drivers (Linux)
- 79When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 80Can I print from DOS applications?
- 81My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 82Large characters are printed incorrectly. (Linux)
- 83What is the difference between the toner cartridge and the drum unit?
- 84None of the LEDs illuminate.
- 85What kind of Resident Fonts does the Printer have?
- 86How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 87What is a file server based network and do Brother printers work in that type of environment?
- 88I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 89What is the best printer driver to use-the PCL or BR-Script driver?
- 90Print on envelopes.
- 91Paper size settings are unavailable when I print from OpenOffice (Linux)
- 92I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 93I am unable to print from a client PC to a printer on a print server. (Linux)
- 94I cannot print from my computer via network. (For Macintosh)
- 95I cannot print from my computer via network. (For Windows)
- 96I updated the Web BRAdmin and cannot enable the logging function.
- 97The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 98In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 99Why is the Toner light (led) flashing?
- 100Uninstall the drivers. (Mac OS X 10.6 - macOS 12)