FAQs & Troubleshooting
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134 Results
- 51The paper is skewed when it's printed.
- 52Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 53What kind of barcodes can I print?
- 54When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 55In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 56How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 57Why is the Status light (led) red and the Paper light (led) flashing?
- 58Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 59What kind of paper can I use?
- 60What do the LED indications mean?
- 61Printouts are faint.
- 62Where do I find the complete User's Guide?
- 63The downloaded driver's name is different from my machine's name. (Linux)
- 64The driver installation finished successfully but I cannot print. (Linux)
- 65I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 66To install the printer driver easily using a tool. (Linux)
- 67The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 68I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 69Uninstall the drivers. (Mac OS X 10.5)
- 70Printouts have toner specks.
- 71White lines appear across the page.
- 72I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 73Can I buy any MICR toner?
- 74The image is ghosted.
- 75My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 76The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 77I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 78I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 79I am unable to print from a client PC to a printer on a print server. (Linux)
- 80I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 81When printing with monochrome laser printer, the print position shifts. (Linux)
- 82I want to print using CUPS while keeping SELinux enabled. (Linux)
- 83Pre-Required Procedures (Linux)
- 84Open the Control Panel (For Windows)
- 85What is the difference between the toner cartridge and the drum unit?
- 86I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 87A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 88I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 89I cannot print from my computer via USB.
- 90Change the printer driver settings (Windows/macOS)
- 91My Brother machine misfeeds paper.
- 92Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 93The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 94Why is the Status light (led) red and the Toner light (led) on?
- 95How to clear the red Status light (led)? Why is the Status light (led) red?
- 96Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 97I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 98Lines appears across the page.
- 99Printouts are with gray background.
- 100When trying to print from Mac OS® X the print queue is stopped.