FAQs & Troubleshooting
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149 Results
- 51How do I print envelopes from the manual feed slot in Windows® applications?
- 52I cannot save a file downloaded from the Brother support website (For Windows)
- 53What is the difference between the toner cartridge and the drum unit?
- 54What is the Network Shared printing?
- 55I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 56How can I change the printer settings?
- 57When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 58White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 59How do I change the print server password?
- 60What is the recommended paper?
- 61Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 62Windows 10 Support Information
- 63Open the Control Panel (For Windows)
- 64I cannot print from my computer via network. (For Macintosh)
- 65I cannot print from my computer via network. (For Windows)
- 66The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.
- 67When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 68Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 69How can I clean the corona wire of the drum unit?
- 70Printouts are with gray background.
- 71Output sheets are completely black.
- 72The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 73I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 74To install the printer driver easily using a tool. (Linux)
- 75What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 76My Brother machine misfeeds paper.
- 77Uninstall the drivers. (Mac OS X 10.5)
- 78I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 79Printouts have wrinkles or creases.
- 80White lines appears down the page.
- 81What do the LED indications mean?
- 82Replace the toner cartridge
- 83How do I clear paper jams?
- 84Vertical black lines appear on the printout.
- 85Paper size settings are unavailable when I print from OpenOffice (Linux)
- 86The downloaded driver's name is different from my machine's name. (Linux)
- 87Uninstall printer drivers (Linux)
- 88The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 89I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 90I cannot update the firmware.
- 91Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 92When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 93How can I install the Web BRAdmin on Windows Server 2003?
- 94In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 95The printer does not feed paper from the manual feed slot.
- 96Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 97Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 98I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 99I want to print using CUPS while keeping SELinux enabled. (Linux)
- 100I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)