FAQs & Troubleshooting
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171 Results
- 51When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 52The printed letters are slanted, positioned incorrectly.
- 53Cannot print after a Windows 10 update (June 2020)
- 54The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 55What is the difference between the toner cartridge and the drum unit?
- 56Can I print from or scan to Android™ Smartphone?
- 57I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 58The paper is skewed when it's printed.
- 59Can I print using the IPP protocol on Windows XP?
- 60When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 61How do I install additional memory?
- 62Where do I find the complete User's Guide?
- 63When printing with monochrome laser printer, the print position shifts. (Linux)
- 64The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 65Replace the drum unit.
- 66Uninstall the printer drivers (For Windows)
- 67What driver package format is supported by my Linux distribution?
- 68The driver installation finished successfully but I cannot print. (Linux)
- 69I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 70What is the Network Shared printing?
- 71I cannot print from my computer via USB.
- 72Change the printer driver settings (Windows/macOS)
- 73Why are the alarm and data lights on?
- 74The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 75Printouts have wrinkles or creases.
- 76Paper size settings are unavailable when I print from OpenOffice (Linux)
- 77How can I use the BRAdmin Professional Software to View and change printer information?
- 78Can my printer send me an e-mail if there is a problem?
- 79How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 80When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 81Why are the alarm and data lights blinking?
- 82What is the best printer driver to use-the PCL or BR-Script driver?
- 83All print jobs are aborted and nothing is printed. (Linux)
- 84I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 85I cannot print from my computer via network. (For Macintosh)
- 86Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 87Windows 7 Support Information
- 88I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 89Where do I find a Parallel or USB interface cable?
- 90I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 91In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 92Why are the ready and alarm lights blinking?
- 93Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 94Why are all the lights blinking then the drum light blinking?
- 95I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 96Replace the toner cartridge.
- 97Output sheets are completely black.
- 98I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 99I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 100I am unable to print from a client PC to a printer on a print server. (Linux)