FAQs & Troubleshooting
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88 Results
- 51What do the LED indications mean?
- 52I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 53I cannot install Brother drivers on Debian 10 or later (Linux)
- 54The driver installation finished successfully but I cannot print. (Linux)
- 55Uninstall printer drivers (Linux)
- 56Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 57Windows driver installation does not start automatically.
- 58The top cover of my Brother machine becomes hot.
- 59Delete print jobs from the print queue.
- 60Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 61Can I use non-Brother or third party supplies with the Brother machine?
- 62My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 63Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 64Print command (cupswrapper) (Linux)
- 65To install the printer driver easily using a tool. (Linux)
- 66I want to print using CUPS while keeping SELinux enabled. (Linux)
- 67A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 68The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 69When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 70Uninstall the drivers. (macOS 13 or greater)
- 71Uninstall the Brother Software and Drivers (Windows)
- 72I cannot install the driver when using the Driver Install Tool. (Linux)
- 73Cannot print after a Windows 10 update (June 2020)
- 74The downloaded driver's name is different from my machine's name. (Linux)
- 75The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 76A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 77Change the printer driver settings (Windows/macOS)
- 78Cancel print jobs using the printer control panel.
- 79I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 80I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 81I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 82Windows 10 Support Information
- 83Check the firmware version.
- 84Open the Status Monitor
- 85Open the Control Panel (For Windows)
- 86A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 87I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 88Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?