FAQs & Troubleshooting
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343 Results
- 51[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 52Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 53ErrS51 appears on the computer screen.
- 54ErrS25 appears on the computer screen.
- 55ErrS24 appears on the computer screen.
- 56ErrS23 appears on the computer screen.
- 57ErrS08 appears on the computer screen.
- 58ErrS06 appears on the computer screen.
- 59About the Calligraphy Starter Kit
- 60E10006 appears on the computer screen.
- 61E95001 appears on the computer screen.
- 62How do I update the software of the cutting machine?
- 63How Do I Perform Trial Cutting for Roll Feeder? (Test Cut)
- 64Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 65E94005 appears on the computer screen.
- 66E10004 appears on the computer screen.
- 67E01003 appears on the computer screen.
- 68E01001 appears on the computer screen.
- 69E00005 appears on the computer screen.
- 70Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 71The mat cannot be fed out.
- 72The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 73E11010 appears on the computer screen.
- 74ErrS90 appears on the computer screen.
- 75ErrS07 appears on the computer screen.
- 76Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 77E94004 appears on the computer screen.
- 78E92002 appears on the computer screen.
- 79E10007 appears on the computer screen.
- 80E10005 appears on the computer screen.
- 81How should I make a pattern to be cut with the roll feeder?
- 82What is the lever (scanner lever) on the left side of the machine?
- 83Can the cutting machine cut felt, leather and synthetic leather?
- 84Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 85N93001 appears on the computer screen.
- 86E99902 appears on the computer screen.
- 87E91002 appears on the computer screen.
- 88E12002 appears on the computer screen.
- 89E03004 appears on the computer screen.
- 90E01005 appears on the computer screen.
- 91E00007 appears on the computer screen.
- 92E00001 appears on the computer screen.
- 93The Calligraphy Font in the USB Flash Drive is Not Displayed
- 94Where can I purchase any consumables or options for Brother Cutting Machine?
- 95E96001 appears on the Artspira app screen.
- 96"Cannot operate when there is no pattern." message appearing on the LCD. What does it mean?
- 97The material to be cut/drawn or original to be scanned cannot be attached to the mat.
- 98How to link accounts
- 99M3124301 appears on the Artspira app screen.
- 100How can I cleanly cut hard and thick materials?