FAQs & Troubleshooting
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235 Results
- 5109/26/2022M5622201 appears on the Artspira app screen.
- 5209/26/2022M5541001 appears on the Artspira app screen.
- 5309/26/2022M4452001 appears on the Artspira app screen.
- 5409/26/2022M4341001 appears on the Artspira app screen.
- 5509/26/2022M4210001 appears on the Artspira app screen.
- 5609/26/2022M3124301 appears on the Artspira app screen.
- 5709/26/2022M2513631 appears on the Artspira app screen.
- 5809/26/2022M2102501 appears on the Artspira app screen.
- 5909/12/2022How to find the security information (SSID and network key) for your home network
- 6009/07/2022How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 6108/03/2022Tutorial videos on how to use the machine [Video instructions]
- 6208/03/2022How to update your machine by downloading the update file directly to your machine using a wireless network
- 6308/03/2022Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 6408/03/2022Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 6508/03/2022The App shows the message "No Supported Machines Found".
- 6611/02/2021How to register your embroidery machine with CanvasWorkspace (My Connection function)
- 6709/24/2021"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 6809/08/2021"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 6909/08/2021"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 7008/05/2021How to use the Dynamic Walking Foot. (Optional accessory : SA101 / F085 / F085AP) [Video instructions]
- 7106/11/2021Upper thread breaks.
- 7202/03/2021The monitoring app on the smart device receives the notification items I do not need.
- 7302/03/2021The App shows the message "Settings screen".
- 7409/25/2020The machine does not make stitches
- 7509/24/2020The bobbin thread cannot be pulled up.
- 7609/24/2020How to use the Bobbin Work Kit. (Optional accessory : SABWRK1 / BWRK1) [Video instructions]
- 7709/24/2020How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 7809/24/2020How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 7909/24/2020How to use the Ruffler Foot. (Optional accessory : SA143 / F051) [Video instructions]
- 8009/24/2020How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 8109/24/2020How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 8209/24/2020How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]
- 8309/24/2020How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 8409/24/2020How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 8509/24/2020How to use the Cording Foot. (Optional accessory : SA110 / F013N, SA148 / F024N, SA157 / F019N, SA158 / F020N) [Video instructions]
- 8609/24/2020How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 8709/24/2020How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 8809/24/2020How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 8909/24/2020How to use the Stitch Guide Foot. (Optional accessory : SA160 / F035N) [Video instructions]
- 9009/24/2020How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 9109/24/2020How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 9209/24/2020How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
- 9309/24/2020How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 9409/24/2020How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 9509/24/2020How to use the Stitch in the Ditch Foot. (Optional accessory : SA191 / F065) [Video instructions]
- 9609/24/2020How to use the Edge Joining Foot. (Optional accessory : SA184 / F056) [Video instructions]
- 9709/24/2020How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 9809/24/2020How to use the Blind Stitch Foot. (Optional accessory : SA133 / F017N, SA134 / F018N) [Video instructions]
- 9909/24/2020How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 10009/24/2020How to use the Adjustable Zipper and Piping Foot. (Optional accessory : SA161 / F036N) [Video instructions]