FAQs & Troubleshooting
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152 Results
- 51Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 52Can I reduce the size of a received fax on this machine?
- 53I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 54To install the printer driver easily using a tool. (Linux)
- 55I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. What can I do?
- 56Set up a Group for Broadcasting faxes.
- 57Uninstall the drivers. (Mac OS X 10.5)
- 58I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 59I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 60What driver package format is supported by my Linux distribution?
- 61I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 62Uninstall printer drivers (Linux)
- 63Open the Control Panel (For Windows)
- 64A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 65Stop my Brother machine from automatically redialing a busy number.
- 66Can I print from or scan to Android™ Smartphone?
- 67Can I send a fax without scanning the documents into memory?
- 68I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 69Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 70What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 71Replace the drum unit.
- 72I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 73When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 74When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 75Vertical streaks appear in my copies.
- 76Large characters are printed incorrectly. (Linux)
- 77All print jobs are aborted and nothing is printed. (Linux)
- 78I want to print using CUPS while keeping SELinux enabled. (Linux)
- 79I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 80How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 81How do I clean the Scanner to improve the copy or fax quality?
- 82I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 83I am unable to print from a client PC to a printer on a print server. (Linux)
- 84I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 85I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 86I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 87When printing with monochrome laser printer, the print position shifts. (Linux)
- 88Windows 10 Support Information
- 89Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer.
- 90Windows 7 Support Information
- 91Why doesn't my Brother machine have a dial tone?
- 92How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 93My Brother machine has no power.
- 94How do I send a fax to multiple fax numbers? (Broadcasting)
- 95The keys on the control panel do not respond.
- 96The clock on my Brother machine gains time. What can I do?
- 97I am experiencing problems sending a fax, what can I do?
- 98How do I clear the "Awaiting Redial" error?
- 99What is the "Station ID" and how do I set it?
- 100When trying to print from Mac OS® X the print queue is stopped.