FAQs & Troubleshooting
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122 Results
- 51Print command (cupswrapper) (Linux)
- 52I cannot print from my computer via USB.
- 53Uninstall the drivers. (Mac OS X 10.5)
- 54Can I use non-Brother or third party supplies with the Brother machine?
- 55The driver installation finished successfully but I cannot print. (Linux)
- 56Open the Control Panel (For Windows)
- 57I can receive a fax, but cannot receive a telephone call.
- 58When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 59I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 60Paper size settings are unavailable when I print from OpenOffice (Linux)
- 61All print jobs are aborted and nothing is printed. (Linux)
- 62I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 63Install the built-in drivers (For Windows 8 and Windows 10)
- 64What is the difference between the toner cartridge and the drum unit?
- 65Verify if the Brother machine has a dial tone
- 66I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 67I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 68Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 69Why are my sent faxes always received with a black vertical line down the page?
- 70I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 71My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 72Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 73I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 74To install the printer driver easily using a tool. (Linux)
- 75Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 76I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 77How can I clear the "PLS OPEN COVER" error message on LCD?
- 78Replace the drum unit.
- 79I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 80Can I buy any MICR toner?
- 81When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 82Cannot print after a Windows 10 update (June 2020)
- 83The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 84Do I need a telephone line to send and receive faxes with my Brother machine?
- 85Windows 7 Support Information
- 86Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 87How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 88Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 89How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 90Where can I find the serial number for my unit?
- 91How do I program the date and time?
- 92What does "MACHINE ERROR XX" mean?
- 93When trying to print from Mac OS® X the print queue is stopped.
- 94I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 95Replace the toner cartridge.
- 96I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 97I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 98Why doesn't my Brother machine have a dial tone?
- 99I cannot print with Windows Vista 64bit.
- 100I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.