FAQs & Troubleshooting
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184 Results
- 51"Offline" appears on the Status Monitor. (Windows)
- 52Cannot Scan XX or Unable to Scan XX
- 53Clean the Paper Pick-up Rollers
- 54Printing/ Scanning with a mobile device
- 55I cannot print from my computer via USB.
- 56(Video) Load Envelopes
- 57High Temperature
- 58Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 59Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 60Cannot print after a Windows 10 update (June 2020)
- 61The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 62Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 63Out of Memory
- 64What is the default password for my Brother machine?
- 65Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 66Open the Control Panel (For Windows)
- 67Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 68The printer status is Offline or Paused.
- 69My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 70Uninstall the Brother Software and Drivers (Windows)
- 71I cannot print full-page photos or images using Email Print.
- 72Check the remaining ink or toner level (Linux)
- 73Load Documents on the Scanner Glass
- 74Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 75Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)
- 76Sleep
- 77Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 78Download a file from the "Downloads" section and save it to Windows 8 computer.
- 79Cover is Open
- 80I cannot install the driver when using the Driver Install Tool. (Linux)
- 81The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 82Install the built-in drivers (For Windows 8 and Windows 10)
- 83My machine does regular cleaning cycles in the night. How can I correct this?
- 84I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 85My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 86I cannot print on a wireless (Wi-Fi) network (Mac)
- 87Clean the Base Pad
- 88Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 89Change the printer driver settings (Windows)
- 90(Video) When I print photos, the color quality is not good.
- 91The scanning speed is slow when scanning from my machine. (Windows)
- 92I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 93I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 94Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 95The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 96Clean the Paper Feed Rollers
- 97I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 98I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 99Configure and use the Scan Key Tool (Linux)
- 100Scan using XSane or GIMP (Linux)