FAQs & Troubleshooting
![]() |
Popular |
232 Results
- 51Low Temperature
- 52My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 53Wrong Paper Size / Wrong Paper
- 54Print using only the black ink tank when the Color tanks have run out.
- 55I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 56Is my Brother machine compatible with Windows Vista?
- 57Paper Jam
- 58Out of Memory
- 59Improve poor print quality.
- 60What is the BRAdmin Professional software used for?
- 61Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 62After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 63I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 64Scan a document using Brother iPrint&Scan. (macOS only)
- 65I cannot print using my Brother machine on a wireless network (Windows)
- 66I cannot print using my Brother machine on a wireless network (Mac)
- 67Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 68Open the Control Panel (For Windows)
- 69Printing/ Scanning with a mobile device
- 70The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 71The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 72Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 73Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 74Unable to Print 5X
- 75Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 76I can print but cannot scan via network. (For Windows)
- 77I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 78When I make a copy the image or text is cut off.
- 79Cover is Open
- 80My Brother machine feeds multiple sheets of paper at a time.
- 81Can third party ink be used to refill the ink tanks?
- 82Make a two-sided copy. (Duplex)
- 83Scan a document from a Windows XP application
- 84Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 85I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 86I cannot install Brother drivers on Debian 10 or later (Linux)
- 87Scan using XSane or GIMP (Linux)
- 88When I print images, the quality is not good (Linux)
- 89Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 90I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 91Windows 10 Support Information
- 92Use the Network Connection Repair Tool (Windows)
- 93Open the Status Monitor
- 94Install the built-in drivers (For Windows 8 and Windows 10)
- 95A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 96A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 97Scan a document and e-mail it as an attachment (For Macintosh)
- 98How do I know which side up my photo paper should be in the tray?
- 99My machine does regular cleaning cycles in the night. How can I correct this?
- 100How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?