FAQs & Troubleshooting
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143 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51The scanning speed is slow when scanning from my machine. (Windows)
- 52I cannot print full-page photos or images using Email Print.
- 53Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 54Media Type Mismatch or Media Mismatch
- 552-sided Disable or 2-sided Disabled
- 56In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 57Can I use non-Brother or third party supplies with the Brother machine?
- 58I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 59I cannot connect my machine to a Windows 11 computer via USB.
- 60How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 61I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 62I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 63To install the printer driver easily using a tool. (Linux)
- 64Wrong Toner or Wrong Toner Cartridge
- 65Discover the MAC address of the Brother network card
- 66Cannot Print ##
- 67Manual Feed
- 68My Brother machine has no power.
- 69Drum !
- 70Drum End Soon
- 71Uninstall the Brother Software and Drivers (Windows)
- 72Ghosting images
- 73I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 74I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 75I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 76Command List of brscan. (Linux)
- 77Firewall port requirements of the Scan Key Tool (Linux)
- 78Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 79What is the default password for my Brother machine?
- 80A security warning appears when accessing Web Based Management via HTTPS.
- 81Configure and use the Scan Key Tool (Linux)
- 82The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 83Large characters are printed incorrectly. (Linux)
- 84When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 85Delete a network scanner entry. (Linux)
- 86The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 87Control Printer Driver settings (only available for Windows)
- 88Check the firmware version.
- 89Protect your Brother machine against unauthorised access over the network
- 90Open the Status Monitor (Windows)
- 91Change the printer driver settings (Windows)
- 92Self-Diagnostic
- 93I cannot scan via network.
- 94Poor fixing
- 95When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 96Out of Memory
- 97I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 98Configure the Scan to Email Feature (Linux)
- 99Change the brscan5 scan settings using XSane (Linux)
- 100The driver installation finished successfully but I cannot print. (Linux)