FAQs & Troubleshooting
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235 Results
- 51When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 52When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 53"Offline" appears on the Status Monitor.
- 54Delete print jobs from the print queue.
- 55Open the Control Panel (For Windows)
- 56What is AirPrint?
- 57Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 58Scan Unable xx
- 592-sided Disable or 2-sided Disabled
- 60Print on envelopes, labels, or thick paper from the manual feed slot.
- 61The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 62Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 63Print a web page from iPrint&Scan when using an Android™ mobile device.
- 64Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 65Manual Feed
- 66My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 67(Video) Set up your Brother machine
- 68(Video) Unpack your Brother machine
- 69Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 70Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 71Change the printer driver settings (Windows/macOS)
- 72Self-Diagnostic
- 73Scan multiple pages into one file instead of each scan being saved as a separate file.
- 74Wrinkles or creases
- 75Turn the Toner Save Mode on or off.
- 76I cannot print using my Brother machine on a wireless network (Mac)
- 77How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 78Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 79Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 80Can I use non-Brother or third party supplies with the Brother machine?
- 81Print the Network Configuration Report
- 82(Video) Load an Envelope (Manual Feed Slot)
- 83A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 84When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 85Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 86I can print but cannot scan via network. (For Windows)
- 87What is the recommended paper?
- 88The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 89I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 90Cannot print after a Windows 10 update (June 2020)
- 91Check the remaining ink or toner level (Linux)
- 92(Video) Connect telephone line and power cords
- 93I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 94Discover the MAC address of the Brother network card
- 95Print Unable or Print Unable XX
- 96Curled or wavy
- 97White lines, bands or ribbing across the page
- 98Faint
- 99Uninstall the Brother Software and Drivers (Windows)
- 100Black lines down the page