FAQs & Troubleshooting
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253 Results
- 51I cannot find some option in the Printing preferences. (For Windows)
- 52Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 53I cannot start ControlCenter4.
- 54Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 55I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 56The printer status is Offline or Paused.
- 57I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 58MANUAL FEED
- 59Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 60Curled (video instructions available)
- 61Poor fixing
- 62Drum Error (Drum!)
- 63Curled or wavy
- 64Envelope creases
- 65Faint
- 66What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 67Large characters are printed incorrectly. (Linux)
- 68Scan from the Brother iPrint&Scan application using Windows Phone.
- 69The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 70Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 71I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 72Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 73What is Toner Continue Mode?
- 74Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 75TONER ENDED
- 76Drum Stop
- 77NO TONER
- 78Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 79Cover is Open
- 80White lines across the page
- 81When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 82My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 83Hollow print
- 84The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 85I cannot print from my computer via USB.
- 86JAM TRAY 1
- 87The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 88Pre-Required Procedures (Linux)
- 89Protect your Brother machine against unauthorised access over the network
- 90Combine multiple scanned documents into a single file with PaperPort™
- 91Download a file from the "Downloads" section and save it to Windows 8 computer.
- 92Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 93Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 94Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 95Change the printer driver settings (Windows/macOS)
- 96Duplex Disabled
- 97I can print but cannot scan via network. (For Windows)
- 98Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 99I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 100I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.