FAQs & Troubleshooting
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174 Results
- 51Scan a document from a Windows XP application
- 52How do I clear paper jams inside the drum unit and toner cartridge assembly?
- 53How do I clear paper jams inside the machine?
- 54Replace the toner cartridge
- 55The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 56My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 57Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 58I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 59I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 60When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 61Open the Control Panel (For Windows)
- 62The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 63Locate files scanned with ControlCenter2 (For Macintosh)
- 64The paper is skewed when it's printed.
- 65I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 66Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 67In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 68Scan a document in Mac OS X 10.7.
- 69Scan a document using "Scanner and Camera Wizard" in Windows XP
- 70Scan an image and insert it in a Windows XP application
- 71When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 72The keys on the control panel do not respond.
- 73How do I clear the message "MFC is Busy" or "Connect Failure"?
- 74Can I use non-Brother or third party supplies with the Brother machine?
- 75Can I buy any MICR toner?
- 76I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 77I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 78Paper size settings are unavailable when I print from OpenOffice (Linux)
- 79The downloaded driver's name is different from my machine's name. (Linux)
- 80"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 81I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 82Large characters are printed incorrectly. (Linux)
- 83I installed scan-key-tool, but it does not work. (Linux)
- 84Important points for specifying the scan area (Linux)
- 85How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 86All print jobs are aborted and nothing is printed. (Linux)
- 87I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 88I am unable to print from a client PC to a printer on a print server. (Linux)
- 89Firewall port requirements of the Scan Key Tool (Linux)
- 90"Offline" appears on the Status Monitor.
- 91Open the Status Monitor
- 92Open the "Scanners and Cameras" and Properties.
- 93What is the difference between the toner cartridge and the drum unit?
- 94Make copies using my Brother machine.
- 95Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 96How do I clean the drum unit?
- 97When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 98I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 99How do I clean the laser scanner window?
- 100Uninstall the drivers. (Mac OS X 10.5)