FAQs & Troubleshooting
![]() |
Popular |
287 Results
- 51Scan multiple pages into one file instead of each scan being saved as a separate file.
- 52Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 53Is my Brother machine compatible with Windows Vista?
- 54Can third party ink be used to refill the ink cartridges?
- 55When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 56Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 57I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 58I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 59When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 60Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 61When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 62When I print, the pages are smudged with ink. What should I do?
- 63I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 64I cannot print using my Brother machine on a wireless network (Mac)
- 65Scan from the Brother iPrint&Scan application using Windows Phone.
- 66Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 67Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 68Can I use AirPrint with my Brother machine?
- 69The edge of glossy paper is smudged.
- 70Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 71I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 72What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 73I'm using Macintosh. What is the PreScan option used for?
- 74Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 75The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 76Discover the MAC address of the Brother network card
- 77Change the printer driver settings (Windows/macOS)
- 78The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 79I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 80Where can I get FaceFilter Studio and what can I do with this application?
- 81Which E-mail packages are compatible with ControlCenter3?
- 82When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 83My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 84Wireless setup is requesting a WPS PIN to complete the setup
- 85Enable the Brother machine's network interface.
- 86I cannot find some option in the Printing preferences. (For Windows)
- 87Print a web page from iPrint&Scan when using an Android™ mobile device.
- 88Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 89Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 90I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 91Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 92Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 93I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 94I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 95Print the Network Configuration List
- 96Pre-Required Procedures (Linux)
- 97Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 98I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 99Locate files scanned with ControlCenter2 (For Macintosh)
- 100I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.