FAQs & Troubleshooting
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122 Results
- 51Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 52I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 53The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 54The top and base layers of the laminated tape are misaligned.
- 55(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 56(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 57How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 58How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 59How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 60How to use Numbering function
- 61I can no longer print from my computer, even though I was able to print previously.
- 62How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 63The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 64Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 65The label is not printed correctly.
- 66The screen ‘locks’, or the printer does not respond normally.
- 67I get an error message "System Error XX" / "Unable to use XX!".
- 68Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 69How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 70How do I print multiple lines and how many lines can I print?
- 71How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 72P-touch Editor crashes when I open it on my Mac.
- 73I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 74How to open the Devices and Printers window
- 75Label files saved previously are now empty.
- 76When I make a label with barcode, the error message "Check # of Digits Entered !" appears on the LCD.
- 77How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 78Error messages do not appear when using the USB connection of my printer.
- 79I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 80How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 81The text cannot be printed as specified.
- 82How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 83How do I type symbols?
- 84The label is not printed even though I pressed the print key.
- 85Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 86I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 87I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 88How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 89How do I use a template? (P-touch Editor 5.1 for Mac)
- 90(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 91How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 92The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 93How to use the Numbering function (P-touch Editor 5.x for Windows)
- 94Why do stripes appear on my label?
- 95The printed label contains blank horizontal lines.
- 96Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
- 97I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 98The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 99A tape jam which cannot be cleared keeps occurring.
- 100The printer stops while printing a label.