FAQs & Troubleshooting
Latest |
119 Results
- 5101/13/2021Can I directly operate my printer from a self-developed application software and print a label?
- 5211/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 5311/25/2020Share your printer in Windows 7 in a network-shared environment.
- 5411/24/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 5511/18/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 5610/07/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 5710/07/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 5809/15/2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 5909/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6008/26/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 6107/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 6207/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 6306/12/2020The tape got jammed or stuck in the printer.
- 6406/09/2020How can I print without displaying the print monitor screen?
- 6506/04/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 6605/28/2020The printed label contains blank horizontal lines.
- 6705/19/2020I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 6805/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 6905/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 7005/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 7105/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7205/14/2020How do I type symbols?
- 7305/13/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 7405/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 7505/11/2020Why does my machine display "Line Limit!" when I press the Enter key?
- 7605/08/2020How to use Numbering function
- 7705/08/2020How do I type accented characters?
- 7804/28/2020How do I change the Language setting of the machine?
- 7904/24/2020How do I change the style to italics?
- 8004/24/2020How do I make a label with a barcode?
- 8104/22/2020How do I print multiple lines and how many lines can I print?
- 8204/16/2020Can I change the text settings line by line?
- 8304/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 8404/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 8504/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 8603/31/2020The fabric tape became detached after washing.
- 8703/30/2020How do I initialize and clear the P-touch to factory default settings?
- 8803/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 8903/05/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 9012/11/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 9106/13/2019I cannot read the display clearly (the screen is too light or dark).
- 9203/20/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 9303/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 9401/18/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 9501/17/2019The driver downloaded from the website cannot be installed.
- 9601/15/2019How do I clear the current format settings and/or the text on the display?
- 9712/14/2018I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 9812/14/2018I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 9911/29/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 10008/16/2018Can my printer use TZ/TZe tapes?