FAQs & Troubleshooting
![]() |
Popular |
344 Results
- 51Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 52I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 53Scan multiple pages into one file instead of each scan being saved as a separate file.
- 54Set up my Brother machine to forward the received faxes to another location.
- 55White spots or black spots at 94 mm (3.7 in.) intervals
- 56Drum End Soon
- 57Toner specks
- 58Black toner marks across the page
- 59White lines across the page
- 60Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
- 61Uninstall the Brother Software and Drivers (Windows)
- 62I cannot find some options in the Print dialog box (macOS 11 or later)
- 63Clean the Machine
- 64I cannot print on a wireless (Wi-Fi) network (Windows)
- 65Set the Date and Time Using Web Based Management
- 66What is AirPrint?
- 67Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 68What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 69Size Error DX or Size Error 2-sided
- 70Size mismatch
- 71Use Universal Print (Windows)
- 72I cannot install Brother drivers on Debian 10 or later (Linux)
- 73When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 74(Video) Unpack your Brother machine
- 75White lines, bands or ribbing across the page
- 76Cannot print after a Windows 10 update (June 2020)
- 77Send Scanned Data to a Network Folder on a CIFS Server
- 78My Brother machine is unresponsive.
- 79Dial Restriction for Fax sending.
- 80Configure the Store Print Log to Network Settings Using Web Based Management
- 81Delete print jobs from the print queue.
- 82I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 83Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 84Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 85Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 86I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 87Toner Low or Prepare New Toner Cartridge
- 88What is Distinctive Ring and how do I program it?
- 89What can happen if the wrong paper is used in your machine.
- 90Install the optional lower tray
- 91Set up your Brother machine on a wireless network.
- 92Save Scanned Data to your folder when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication)
- 93Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Macintosh)
- 94Add your Brother machine with AirPrint (macOS)
- 95What driver package format is supported by my Linux distribution?
- 96Check the remaining ink or toner level (Linux)
- 97I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 98I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 99After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 100Send Scanned Data directly to your email address when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication / Secure Function Lock)