FAQs & Troubleshooting
Latest |
340 Results
- 5112/13/2022How to identify your Operating System (OS).
- 5211/24/2022Log on as a restricted user when the Secure Function Lock feature is turned ON.
- 5311/24/2022Import a Certificate and Private Key
- 5411/15/2022Export the Certificate and Private Key
- 5510/25/2022Print Documents Securely Using SSL/TLS
- 5610/24/2022Install a Certificate on Your Brother Machine
- 5710/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5810/17/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 5910/03/2022Send Scanned Data directly to your email address when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication / Secure Function Lock)
- 6009/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6109/26/2022Configure Email Sending or Receiving Using Web Based Management
- 6209/21/2022Restrict the functions available on your Brother machine and the number of prints.
- 6309/13/2022Secure Print (Windows®)
- 6409/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 6509/06/2022Print on Both Sides of the Paper (Macintosh)
- 6609/01/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 6708/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6808/22/2022Configure the Scan to Email Feature (Linux)
- 6908/16/2022Create or Delete Your Print Profile (Windows®)
- 7008/10/2022Print as a Booklet (Windows®)
- 7108/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 7208/03/2022Print as a Poster (Windows®)
- 7307/28/2022Update the Driver or Firmware for your Brother machine
- 7407/26/2022Configure and use the Scan Key Tool (Linux)
- 7507/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 7607/13/2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 7706/30/2022Print the Network Configuration Report
- 7806/30/2022Check the Node Name of the Brother machine
- 7906/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 8006/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 8106/09/2022Access Web Based Management
- 8205/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8305/02/2022Print on Both Sides of the Paper (Windows®)
- 8404/25/2022Where can I find my Brother machine's serial number?
- 8504/20/2022Uninstall the Brother Software and Drivers (Windows)
- 8604/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8704/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 8804/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 8904/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 9004/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 9104/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 9203/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 9303/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 9403/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 9503/10/2022Drum !
- 9612/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 9711/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 9811/15/2021Set up your Brother machine on a wireless network.
- 9911/10/2021Open the Control Panel (For Windows)
- 10010/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)