FAQs & Troubleshooting
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284 Results
- 51Wireless setup is requesting a WPS PIN to complete the setup
- 52I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 53I cannot print using my Brother machine on a wireless network (Mac)
- 54Load paper in the paper tray
- 55Combine multiple scanned documents into a single file with PaperPort™
- 56Delete print jobs from the print queue.
- 57Wrong Ink Color
- 58What is Brother iPrint&Scan?
- 59The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 60Print a web page from iPrint&Scan when using an Android™ mobile device.
- 61What is AirPrint?
- 62What is Brother Web Connect?
- 63Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 64The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 65Unable to Print 5X
- 66Can I print from or scan to Android™ mobile device?
- 67Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 68Scan multiple pages into one file instead of each scan being saved as a separate file.
- 69I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 70Can third party ink be used to refill the ink cartridges?
- 71Out of Memory
- 72What is Distinctive Ring and how do I program it?
- 73Improve poor print quality.
- 74My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 75Uninstall the scanner driver. (Linux)
- 76Uninstall printer drivers (Linux)
- 77Scan a document using Brother iPrint&Scan. (macOS only)
- 78Update the Driver or Firmware for your Brother machine
- 79I get a TS error when trying to print on a wireless network.
- 80Set up your Brother machine on a wireless network.
- 81After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 82Open the Control Panel (For Windows)
- 83Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 84Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 85The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 86Copy on Both Sides of the Paper (1-sided to 2-sided/2-sided to 2-sided)
- 87Print the received faxes that are stored in memory. (Fax Storage)
- 88Where can I find my Brother machine's serial number?
- 89Adjust the Sleep Mode setting.
- 90Load envelopes
- 91I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 92The downloaded driver's name is different from my machine's name. (Linux)
- 93Large characters are printed incorrectly. (Linux)
- 94I installed scan-key-tool, but it does not work. (Linux)
- 95Important points for specifying the scan area (Linux)
- 96How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 97I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 98How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 99I cannot save a file downloaded from the Brother support website (For Windows)
- 100Printing result in Windows Photo Viewer is light.