FAQs & Troubleshooting
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342 Results
- 51Why doesn't the machine answer when receiving a call?
- 52I'm using Macintosh. What is the PreScan option used for?
- 53What driver package format is supported by my Linux distribution?
- 54To install the printer driver easily using a tool. (Linux)
- 55When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 56The printer status is Offline or Paused.
- 57Use voice mail on the same line as my Brother machine.
- 58One or more of my colors are not printing (blank).
- 59When I print, the pages are smudged with ink.
- 60Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 61I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 62Add your Brother machine with AirPrint (macOS)
- 63Cannot print after a Windows 10 update (June 2020)
- 64(Video) Load envelopes
- 65Scan from the Brother iPrint&Scan application using Windows Phone.
- 66Preview a fax before I send it.
- 67Open the Control Panel (For Windows)
- 68What is Brother iPrint&Scan?
- 69I cannot make borderless prints.
- 70Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 71Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 72Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 73Scan a document and send it as a fax from the computer using the ControlCenter2 (Mac OS X 10.4 - 10.6)
- 74Do I need a telephone line to send and receive faxes with my Brother machine?
- 75Discover the MAC address of the Brother network card
- 76Ink Low
- 77When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 78When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 79Improve poor print quality.
- 80Confirm that a FAX I sent was received correctly.
- 81I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 82Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 83Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 84I cannot install the driver when using the Driver Install Tool. (Linux)
- 85Large characters are printed incorrectly. (Linux)
- 86I am unable to print from a client PC to a printer on a print server. (Linux)
- 87I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 88Uninstall printer drivers (Linux)
- 89Install PaperPort™ 12SE onto Windows 10.
- 90My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 91The downloaded driver's name is different from my machine's name. (Linux)
- 92I want to print using CUPS while keeping SELinux enabled. (Linux)
- 93Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 94Connect your Brother machine to your mobile device via a wireless router or access point.
- 95Install the ink cartridges
- 96(Video) 2-sided copying (1-sided to 2-sided)
- 97The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 98How to identify your Operating System (OS).
- 99Use the NewSoft CD Labeler software on a Macintosh.
- 100The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)