FAQs & Troubleshooting
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253 Results
- 51Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 52Loading paper in the manual feed slot.
- 53Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 54Ink Absorber Full
- 55Scan multiple pages into one file instead of each scan being saved as a separate file.
- 56Where is the USB port on the machine?
- 57My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 58Install PaperPort™ 12SE onto Windows 10.
- 59(Video) Connect the telephone line and power cord
- 60After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 61How do I adjust my Brother machine's tray use for copying and faxing?
- 62Why doesn't my Brother machine have a dial tone?
- 63Configure and use PC-FAX (CUPS) (Linux)
- 64I cannot save a file downloaded from the Brother support website (For Windows)
- 65(Video)Additional paper jam clear operations
- 66(Video) 2-sided copying (1-sided to 2-sided)
- 67I cannot find some option in the Printing preferences. (For Windows)
- 68Download a file from the "Downloads" section and save it to Windows 8 computer.
- 69Wrong Ink Color
- 70How to identify your Operating System (OS).
- 71High Temperature
- 72Printer Locked
- 73Set up my Brother machine to forward the received faxes to another location.
- 74No Paper Fed
- 75Cover is Open
- 76What is Distinctive Ring and how do I program it?
- 77I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 78I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 79Cannot print after a Windows 10 update (June 2020)
- 80The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 81"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 82I installed scan-key-tool, but it does not work. (Linux)
- 83Delete a network scanner entry. (Linux)
- 84"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 85I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 86Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 87I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 88Connect your Brother machine to your mobile device via a wireless router or access point.
- 89Install the ink cartridges
- 90Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 91Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 92Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM
- 93Load photo paper
- 94Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 95What is AirPrint?
- 96I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 97Unable to Scan AX
- 98Select Receive mode.
- 99Unable to Print XX
- 100No Ink Cartridge