FAQs & Troubleshooting
Latest |
244 Results
- 5103/29/2024(Video) Clean the Paper Feed Rollers
- 5203/29/2024(Video) Clean the Base Pad
- 5303/29/2024(Video) Cover is Open
- 5403/29/2024(Video) Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
- 5503/29/2024(Video) Cannot Print XX or Print Unable XX
- 5602/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 5701/31/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 5801/10/2024What is the default password for my Brother machine?
- 5901/04/2024Easy Scan to E-mail
- 6001/04/2024(Video) How to Email Print
- 6101/04/2024Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 6209/22/2023I cannot scan via network.
- 6308/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 6407/05/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 6506/27/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 6606/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6706/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 6806/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 6906/01/2023Add your Brother machine with AirPrint (macOS)
- 7006/01/2023Delete print jobs from the print queue.
- 7105/16/2023I cannot print from my computer via USB.
- 7204/19/2023I cannot install the Brother software (Mac)
- 7304/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 7404/06/2023The printer status is Offline or Paused.
- 7503/27/2023Change the printer driver settings (Windows)
- 7603/27/2023"Offline" appears on the Status Monitor. (Windows)
- 7703/27/2023Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 7803/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 7902/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 8002/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 8112/19/2022After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 8212/19/2022Cannot Detect Ink Volume
- 8312/19/2022Install Starter Ink
- 8412/19/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 8512/19/2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 8612/19/2022Replace Ink
- 8712/19/2022Can third party ink be used to refill the ink cartridges?
- 8812/19/2022One or more of my colors are not printing (blank).
- 8912/19/2022Improve poor print quality.
- 9012/19/2022Ink Low
- 9112/19/2022Cannot Detect
- 9212/19/2022When I print photos, the color quality is not good.
- 9312/13/2022How to identify your Operating System (OS).
- 9410/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 9510/20/2022Install the Brother Mobile Connect application (for mobile device)
- 9610/17/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 9710/17/2022How to use the PC-FAX.
- 9810/04/2022Access Web Based Management
- 9909/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10009/27/2022What is the default password for my BRAdmin or Web Based Management?