FAQs & Troubleshooting
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279 Results
- 51Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 52When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 53When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 54I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 55I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 56I am having an issue receiving faxes.
- 57When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 58When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 59Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 60The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 61I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 62The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 63Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 64Change the printer driver settings (Windows/macOS)
- 65I cannot remove red-eye.
- 66What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 67Can my Brother machine print a report to verify a fax I sent was received?
- 68Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 69I cannot make borderless prints.
- 70How to identify your Operating System (OS).
- 71Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 72Locate files scanned with ControlCenter3 (For Windows)
- 73I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 74I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 75Cover is Open
- 76How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 77When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 78Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 79Install PaperPort™ 12SE / 14SE onto Windows 10.
- 80How do I clear the message "Cannot Detect" from the display?
- 81Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 82Improve poor print quality.
- 83Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 84Wireless setup is requesting a WPS PIN to complete the setup
- 85Protect your Brother machine against unauthorised access over the network
- 86I cannot find some option in the Printing preferences. (For Windows)
- 87Download a file from the "Downloads" section and save it to Windows 8 computer.
- 88Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 89Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 90I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 91Delete numbers stored in my Brother machine's Caller ID History.
- 92My Brother machine's PhotoCapture Center® will not recognize my memory card.
- 93Can I print from and scan to iPhone, iPod touch and iPad?
- 94My machine does regular cleaning cycles in the night. How can I correct this?
- 95Verify if the Brother machine has a dial tone
- 96I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 97No Paper Fed
- 98Where can I get FaceFilter Studio and what can I do with this application?
- 99I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 100When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.