FAQs & Troubleshooting
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122 Results
- 51Toner scatter or toner stain
- 52Paper is Jammed Inside the Machine
- 53Where can I find my Brother machine's serial number?
- 54Replace the Drum Unit
- 55Replace the Toner Cartridge
- 56What is the default password for my Brother machine?
- 57Add your Brother machine with AirPrint (macOS)
- 58I cannot install Brother drivers on Debian 10 or later (Linux)
- 59When I print images, the quality is not good (Linux)
- 60The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 61Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 62Wireless setup is requesting a WPS PIN to complete the setup
- 63I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 64I am unable to print from a client PC to a printer on a print server. (Linux)
- 65Wrong Toner Cartridge
- 66Update the Driver or Firmware for your Brother machine
- 67I cannot print on a wireless (Wi-Fi) network (Windows)
- 68How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 69Media Type Mismatch or Media Mismatch
- 70Enable the Brother machine's network interface.
- 71Protect your Brother machine against unauthorised access over the network
- 72Delete print jobs from the print queue.
- 73Too Many Trays
- 74How to identify your Operating System (OS).
- 75Important points you need to confirm before configuring your Brother machine for a wireless network.
- 76Discover the MAC address of the Brother network card
- 77Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 78I cannot print from my computer via USB.
- 79Change the printer driver settings (Windows)
- 80No Toner
- 81Cannot Detect
- 82Storage Full
- 83Toner smears easily
- 84Horizontal coloured lines appear on the page
- 85Can I use non-Brother or third party supplies with the Brother machine?
- 86Reset the Network Settings to the Factory Settings
- 87Print the Network Configuration Report
- 88I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 89I cannot connect my machine to a Windows 11 computer via USB.
- 90I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 91When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 92Large characters are printed incorrectly. (Linux)
- 93To install the printer driver easily using a tool. (Linux)
- 94Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 95I get a TS error when trying to print on a wireless network.
- 96Set up your Brother machine on a wireless network (Windows/macOS)
- 97Check the firmware version.
- 98Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 99Open the Control Panel (For Windows)
- 100Print the WLAN report