FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 52I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 53Delete print jobs from the print queue.
- 54Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 55Change the printer driver settings (Windows)
- 56The printer status is Offline or Paused.
- 57Can I use non-Brother or third party supplies with the Brother machine?
- 58What is the recommended paper?
- 59A security warning appears when accessing Web Based Management via HTTPS.
- 60My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 61Large characters are printed incorrectly. (Linux)
- 62Control Printer Driver settings (only available for Windows)
- 63"Offline" appears on the Status Monitor. (Windows)
- 64Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 65I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 66When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 67I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 68To install the printer driver easily using a tool. (Linux)
- 69Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 70How to identify your Operating System (OS).
- 71Discover the MAC address of the Brother network card
- 72I cannot print from my computer via USB.
- 73Poor fixing
- 74Where can I find my Brother machine's serial number?
- 75Lines across the page
- 76Black lines down the page
- 77I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 78When I print images, the quality is not good (Linux)
- 79Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 80What is the difference between the toner cartridge and the drum unit?
- 81Important points you need to confirm before configuring your Brother machine for a wireless network.
- 82Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 83I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 84Can I send a print job to multiple machine email addresses using Email Print?
- 85The downloaded driver's name is different from my machine's name. (Linux)
- 86The driver installation finished successfully but I cannot print. (Linux)
- 87I get a TS error when trying to print on a wireless network.
- 88I cannot print on a wireless (Wi-Fi) network (Mac)
- 89Open the Status Monitor (Windows)
- 90Open the Control Panel (For Windows)
- 91My Brother machine has no power.
- 92In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 93Uninstall the Brother Software and Drivers (Windows)
- 94Ghosting images
- 95I cannot connect my machine to a Windows 11 computer via USB.
- 96I am unable to print from a client PC to a printer on a print server. (Linux)
- 97Check the firmware version.
- 98Supported models of Universal Printer Driver for PCL
- 99When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 100Access Web Based Management *