FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Uninstall the Brother Software and Drivers (Windows)
- 52Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 53What driver package format is supported by my Linux distribution?
- 54The downloaded driver's name is different from my machine's name. (Linux)
- 55I cannot print on a wireless (Wi-Fi) network (Windows)
- 56Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 57Check the firmware version.
- 58What is the difference between the toner cartridge and the drum unit?
- 59Important points you need to confirm before configuring your Brother machine for a wireless network.
- 60Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 61Condensation
- 62Cartridge Error
- 63No Paper T1
- 64In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 65I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 66My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 67I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 68I am unable to print from a client PC to a printer on a print server. (Linux)
- 69Install the Brother Mobile Connect application (for mobile device)
- 70Open the Status Monitor (Windows)
- 71Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 72Toner smears easily
- 73Toner scatter or toner stain
- 74Where can I find my Brother machine's serial number?
- 75Vertical colored streaks or bands appear on the page
- 76When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 77A security warning appears when accessing Web Based Management via HTTPS.
- 78Can I send a print job to multiple machine email addresses using Email Print?
- 79The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 80Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 81The driver installation finished successfully but I cannot print. (Linux)
- 82Wireless setup is requesting a WPS PIN to complete the setup
- 83To install the printer driver easily using a tool. (Linux)
- 84Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 85The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 86How to identify your Operating System (OS).
- 87Cannot Detect
- 88Uneven color density across the page
- 89My Brother machine has no power.
- 90Horizontal coloured lines appear on the page
- 91Ghosting images
- 92I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 93I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 94I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 95When I print images, the quality is not good (Linux)
- 96Where can I download Brother iPrint&Scan application for Mac?
- 97Large characters are printed incorrectly. (Linux)
- 98I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 99Update the Driver or Firmware for your Brother machine
- 100Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.