FAQs & Troubleshooting
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139 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Toner Ended
- 52Drum !
- 53Lines across the page
- 54Configure the Scan to Email Feature (Linux)
- 55Check the remaining ink or toner level (Linux)
- 56When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 57How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 58I cannot print using my Brother machine on a wired network (Windows/macOS)
- 59Control Printer Driver settings (only available for Windows)
- 60Enable the Brother machine's network interface.
- 61Check the firmware version.
- 62Cannot Scan ##
- 63Out of Memory
- 64I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 65I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 66I cannot connect my machine to a Windows 11 computer via USB.
- 67Change the brscan5 scan settings using XSane (Linux)
- 68The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 69Supported models of Universal Printer Driver for PCL
- 70What is the default password for my Brother machine?
- 71Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 72When I print images, the quality is not good (Linux)
- 73Where can I download Brother iPrint&Scan application for Mac?
- 74My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 75I am unable to print from a client PC to a printer on a print server. (Linux)
- 76(Video) Document is Jammed under the Document Cover
- 77Protect your Brother machine against unauthorised access over the network
- 78What is the difference between the toner cartridge and the drum unit?
- 79Discover the MAC address of the Brother network card
- 80Change the printer driver settings (Windows)
- 81Cartridge Error
- 82No Toner
- 83My Brother machine has no power.
- 84In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 85Can I use non-Brother or third party supplies with the Brother machine?
- 86What is the recommended paper?
- 87Uninstall the Brother Software and Drivers (Windows)
- 88I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 89Can I send a print job to multiple machine email addresses using Email Print?
- 90Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 91Delete a network scanner entry. (Linux)
- 92I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 93I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 94Set up your Brother machine on a wireless network (Windows/macOS)
- 95Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 96Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 97Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 98Where can I find my Brother machine's serial number?
- 99I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 100Configure and use the Scan Key Tool (Linux)