FAQs & Troubleshooting
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214 Results
- 51(Video) Connect the cord
- 52"Offline" appears on the Status Monitor.
- 53Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 54What is Toner Continue Mode?
- 55Print both sides of paper or a booklet automatically
- 56Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 57Toner Low or Prepare New Toner Cartridge
- 58Wrinkles or creases
- 59Replace Drum
- 60Change the Language on the LCD
- 61I get a TS error when trying to print on a wireless network.
- 62Set up a Brother machine and your mobile device on a wireless network
- 63Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 64I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 65Create a Certificate Signing Request (CSR)
- 66Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 67After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 68Restrict computers that can access the Brother machine.
- 69Install a Certificate on Your Brother Machine
- 70I cannot save a file downloaded from the Brother support website (For Windows)
- 71The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 72Download a file from the "Downloads" section and save it to Windows 8 computer.
- 73Printing/ Scanning with a mobile device
- 74Print a web page from iPrint&Scan when using an Android™ mobile device.
- 75Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 76Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 77Change the printer driver settings (Windows/macOS)
- 78Clean the Paper Pick-up Rollers
- 79Size Error DX or Size Error 2-sided
- 80Curled or wavy
- 81White lines, bands or ribbing across the page
- 82Can I use non-Brother or third party supplies with the Brother machine?
- 83Uninstall the Brother Software and Drivers (Windows)
- 84Print on envelopes, labels or thick paper from the Manual feed slot
- 85My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 86I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 87My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 88I want to print using CUPS while keeping SELinux enabled. (Linux)
- 89I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 90Update the Driver or Firmware for your Brother machine
- 91Change machine settings from your computer.
- 92Reset the Drum Counter
- 93(Video) Set up your Brother machine
- 94Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 95What is the difference between the toner cartridge and the drum unit?
- 96Important points you need to confirm before configuring your Brother machine for a wireless network.
- 97Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 98I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 99Hollow print
- 100I cannot connect my machine to a Windows 11 computer via USB.