FAQs & Troubleshooting
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Latest |
138 Results
- 5107/29/2016"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean and how do I clear it?
- 5207/29/2016"The needle is down. Press the needle position button to raise the needle." message appears on the LCD. What does it mean?
- 5307/29/2016"Finish editing the pattern before sewing the pattern." message appears on the LCD. What does it mean?
- 5407/29/2016"This button does not operate when the embroidery unit is attached." message appears on the LCD. What does it mean?
- 5507/29/2016"This embroidery card can not be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 5607/11/2016How do I thread the needle?
- 5707/11/2016How do I thread my machine (Threading the upper thread)?
- 5804/13/2016How do I wind the bobbin?
- 5903/31/2016The needle position for the selecting straight stitch cannot be changed when using the "width" on the display.
- 6010/23/2015Why does the lower thread keep breaking?
- 6110/21/2015Combination of fabric, thread and needle
- 6210/21/2015How do I remove the presser foot holder?
- 6305/14/2015How can I speed the transfer rate up to retrieve embroidery patterns from the USB flash drive?
- 6405/14/2015How do I save often-used patterns in the machine's memory?
- 6505/14/2015"Attach the embroidery frame." message appearing on the LCD. What does it mean and how do I clear it?
- 6605/14/2015When can we use Standard GREEN Marked Bobbin Case?
- 6705/14/2015How do I recall a specific embroidery pattern from the computer?
- 6805/14/2015"Before embroidering, make sure embroidery frame is moved as far back as possible and the frame-securing lever is locked down. Then, press "Start/Stop" button to embroidery." message appearing on the LCD. What does it mean and how do I clear it?
- 6905/14/2015"Turn off the power and replace the needle plate." message appearing on the LCD. What does it mean and how do I clear it?
- 7005/14/2015"Transmitting by USB" message appearing on the LCD. What does it mean and how do I clear it?
- 7105/14/2015"USB media error" message appearing on the LCD. What does it mean and how do I clear it?
- 7205/14/2015"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?
- 7305/14/2015"This USB media cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 7405/14/2015"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 7505/14/2015"Retrieving the pattern. Wait a moment." message appearing on the LCD. What does it mean and how do I clear it?
- 7605/14/2015"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appearing on the LCD. What does it mean and how do I clear it?
- 7705/14/2015"Change to the extra large embroidery frame." message appearing on the LCD. What does it mean and how do I clear it?
- 7805/14/2015"Change to the large, or extra large embroidery frame." message appearing on the LCD. What does it mean and how do I clear it?
- 7905/14/2015"Change to a larger embroidery frame." message appearing on the LCD. What does it mean and how do I clear it?
- 8005/14/2015"Can not change the configuration of the characters." message appearing on the LCD. What does it mean and how do I clear it?
- 8105/14/2015"This key does not operate when the needle is down. Raise the needle and press the key again." message appearing on the LCD. What does it mean and how do I clear it?
- 8205/14/2015"Data volume is too large for this pattern." message appearing on the LCD. What does it mean and how do I clear it?
- 8305/14/2015"No more patterns can be added to this combination." message appearing on the LCD. What does it mean and how do I clear it?
- 8405/14/2015"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 8505/14/2015How do I clean the race?
- 8605/14/2015How do I recall a specific embroidery pattern from USB media?
- 8705/14/2015How do I select patterns from the embroidery cards (sold separately)?
- 8805/14/2015How do I adjust an alternate bobbin case(with pink marking or no marking) using an embroidery pattern?
- 8905/14/2015I tried to upgrade the machine with USB media. But the message "Saving the upgrade file. Do not turn main power to OFF." appeared for more than 5 minutes and I still can't upgrade it.
- 9005/14/2015Why is the outline sewing off the pattern?
- 9105/14/2015Can I get some illustrations on the machine LCD to get how to thread the machine, change presser feet, wind the bobbin, etc?
- 9204/22/2015How do I sew a blind hem?
- 9303/20/2015How to use the Multi-purpose Screwdriver.
- 9403/20/2015Embroidery
- 9501/24/2014How do I manually thread the needle?
- 9601/24/2014How do I use a prewound bobbin?
- 9703/21/2013For better results when sewing stretch fabrics
- 9811/20/2012Why does my thread keep jamming?
- 9911/20/2012The thread tension is incorrect.
- 10011/20/2012Why does the upper thread keep breaking?