FAQs & Troubleshooting
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130 Results
- 51I cannot install the Brother software (Mac)
- 52The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 53Load Paper in the Manual Feed Slot
- 54Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 55The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 56Clean the Base Pad
- 57Check the firmware version.
- 58Copy an ID Card
- 59Install the built-in drivers (For Windows 8 and Windows 10)
- 60I cannot print from my computer via USB.
- 61Clean the Paper Feed Rollers
- 62Out of Memory
- 63Uninstall the drivers. (macOS 13 or greater)
- 64I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 65I installed scan-key-tool, but it does not work. (Linux)
- 66Open the Status Monitor (Windows)
- 67Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 68Unable to Scan
- 69Check the Serial Number
- 70Clean the Scanner
- 71Improve poor print quality.
- 72I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 73When I print images, the quality is not good (Linux)
- 74Uninstall Scan-key-tool. (Linux)
- 75How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 76I am unable to print from a client PC to a printer on a print server. (Linux)
- 77Set the Machine to Power Off Automatically
- 78Open the Control Panel (For Windows)
- 79Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 80Low Temperature
- 81When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 82Configure and use the Scan Key Tool (Linux)
- 83The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 84Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 85The driver installation finished successfully but I cannot print. (Linux)
- 86I want to print using CUPS while keeping SELinux enabled. (Linux)
- 87Scan to an Editable Text File Using OCR
- 88After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer. (Windows)
- 89High Temperature
- 90Uninstall the Brother Software and Drivers (Windows)
- 91I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 92I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 93I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 94I cannot select the file to print in Brother iPrint&Scan (Mac)
- 95Scan using XSane or GIMP (Linux)
- 96Change the brscan5 scan settings using XSane (Linux)
- 97My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 98The downloaded driver's name is different from my machine's name. (Linux)
- 99Command List of brscan. (Linux)
- 100Delete a network scanner entry. (Linux)