FAQs & Troubleshooting
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240 Results
- 51I can print but cannot scan via network. (For Windows)
- 52Scan multiple pages into one file instead of each scan being saved as a separate file.
- 53Can third party ink be used to refill the ink cartridges?
- 54Load envelopes
- 55Reset the network settings to the factory default.
- 56I cannot install the driver when using the Driver Install Tool. (Linux)
- 57Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 58Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 59The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 60Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 61I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 62Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 63Wrong Paper Size
- 64Where is the USB port on the machine?
- 65What driver package format is supported by my Linux distribution?
- 66I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 67The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 68Wireless setup is requesting a WPS PIN to complete the setup
- 69Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 70I cannot save a file downloaded from the Brother support website (For Windows)
- 71Cannot Detect Ink Volume
- 72Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 73I cannot make borderless prints.
- 74What is AirPrint?
- 75Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 76I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 77I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 78Is my Brother machine compatible with Windows Vista?
- 79Make a two-sided copy. (Duplex)
- 80What is the recommended paper?
- 81Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 82I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 83Scan a document in Mac OS X 10.7.
- 84The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 85Add your Brother machine with AirPrint (macOS)
- 86Cannot print after a Windows 10 update (June 2020)
- 87When I print images, the quality is not good (Linux)
- 88Where can I download Brother iPrint&Scan application for Mac?
- 89I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 90I cannot print using my Brother machine on a wireless network (Mac)
- 91Protect your Brother machine against unauthorised access over the network
- 92I cannot find some option in the Printing preferences. (For Windows)
- 93Open the "Scanners and Cameras" and Properties.
- 94Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 95Unable to Print 3X
- 96Where can I find the ink cartridges for my new Brother machine?
- 97Change the printer driver settings (Windows/macOS)
- 98No Ink Cartridge
- 99Cannot Detect
- 100When I print, the pages are smudged with ink.