FAQs & Troubleshooting
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191 Results
- 51No Toner
- 52Drum End Soon
- 53Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 54I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 55I cannot print using my Brother machine on a wireless network (Mac)
- 56Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 57I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 58Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 59Cartridge Error
- 60Can I use non-Brother or third party supplies with the Brother machine?
- 61What is the BRAdmin Professional software used for?
- 62"Offline" appears on the Status Monitor.
- 63Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 64Delete print jobs from the print queue.
- 65The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 66Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 67I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 68TONER ENDED
- 69I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 70Reset the network settings to the factory default
- 71My Brother machine could not be found over the network when I installed drivers on my PC.
- 72(Video) Set up your Brother machine
- 73What is the recommended paper?
- 74Cannot print after a Windows 10 update (June 2020)
- 75I cannot save a file downloaded from the Brother support website (For Windows)
- 76Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 77Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 78Fuser Error or Self-Diagnostic
- 79I can print but cannot scan via network. (For Windows)
- 80Scan and save a document in PDF format for Windows (Scan to File)
- 81Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 82I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 83I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 84Access Web Based Management
- 85Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 86When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 87Scan a document in Windows 8 and Windows 10.
- 88Clean the corona wire of the drum unit.
- 89Configure the Scan to Email Feature (Linux)
- 90Protect your Brother machine against unauthorised access over the network
- 91Scan from the Brother iPrint&Scan application using Windows Phone.
- 92Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 93I cannot print from my computer via USB.
- 94Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 95I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 96What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 97I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 98Out of Memory
- 99The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 100Print the Network Configuration Report