QL-720NW
FAQs & Troubleshooting |
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- 102/29/2024(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 210/18/2023P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 310/18/2023P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 410/07/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 503/09/2020The printer does not print.
- 611/18/2019The message "No paper." is displayed on the print monitor screen. What should I do?
- 710/16/2019I got an error while installing the printer driver. (Linux®)
- 806/03/2019I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 903/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 1007/23/2018The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 1106/15/2017I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 1201/06/2015Error messages do not appear when using the USB connection of my printer.
- 1308/09/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 1408/30/2012While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
- 1506/27/2012A data transmission error appears on the computer when trying to print a label.