FAQs & Troubleshooting
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144 Results
- 1Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 2How do I transfer label templates with P-touch Transfer Express?
- 3How can I connect my printer wirelessly?
- 4How do I connect the printer to my computer via Wi-Fi®?
- 5How do I set the Label Peeler?
- 6How do I install/change the RD roll?
- 7What Android™ mobile application can I use?
- 8The paper settings specified from the server computer are not reflected on the client computer.
- 9I have an occasional printing problem.
- 10How to install Brother software on a computer not connected to the Internet
- 11How do I connect RJ printer to my computer?
- 12How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 14Where can I find my Brother printer's serial number?
- 15What iOS mobile application can I use?
- 16What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 17Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 18How do I uninstall the printer driver?
- 19How to delete the registry information and files related to the printer driver
- 20How to identify your Operating System (OS) for Windows or Mac
- 21What is the Label List? (P-touch Editor 5.x for Windows)
- 22P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 23How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 24How do I transfer label or slip templates?
- 25Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 26How to charge the rechargeable Li-ion battery
- 27How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 28How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 29The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 30How to use the Paper Size Setup (for Windows)
- 31How to identify the printer's firmware version
- 32Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 33How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 34How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 35How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36Installing a CA certificate
- 37How to open the Devices and Printers window
- 38"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 39The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 40How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 41How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 42I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 45My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48How do I disable broadcasting the printer to AirPrint-compatible devices?
- 49Using the Communication Settings (for Windows)
- 50Using the Device Settings (for Windows)