FAQs & Troubleshooting
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155 Results
- 1How do I install/change the RD roll?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3How do I transfer label templates with P-touch Transfer Express?
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How do I set the Label Peeler?
- 6How do I connect the printer to my computer via Wi-Fi®?
- 7What iOS mobile application can I use?
- 8How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 9Where can I find my Brother printer's serial number?
- 10What Android™ mobile application can I use?
- 11The paper settings specified from the server computer are not reflected on the client computer.
- 12I have an occasional printing problem.
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 15Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 16How do I transfer label or slip templates?
- 17How do I uninstall the printer driver?
- 18How do I connect RJ printer to my computer?
- 19How can I connect my printer wirelessly?
- 20How to identify your Operating System (OS) for Windows or Mac
- 21Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 22How to charge the rechargeable Li-ion battery
- 23Printing is not possible. (USB connection)
- 24Installing a CA certificate
- 25How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 26What is the Label List? (P-touch Editor 5.x for Windows)
- 27Using the Printer Setting Tool (for Windows)
- 28How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 29How do I reset network setting?
- 30How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 31How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 32I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 33How to install Brother software on a computer not connected to the Internet
- 34How do I disable broadcasting the printer to AirPrint-compatible devices?
- 35I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 36How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 37When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 38I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 39How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 40What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 41How to connect to a DC power outlet (Optional)
- 42How to install the rechargeable Li-ion Battery
- 43How to open the Devices and Printers window
- 44How to delete the registry information and files related to the printer driver
- 45(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47Print free-length labels with the set length (Linux®)
- 48Adding a custom media size for continuous roll (Linux®)
- 49How to use the Paper Size Setup (for Windows)
- 50P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)