FAQs & Troubleshooting
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155 Results
- 1How do I transfer label or slip templates?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 4How do I connect RJ printer to my computer?
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 7How do I transfer label templates with P-touch Transfer Express?
- 8Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12How do I set the Label Peeler?
- 13How do I install/change the RD roll?
- 14What Android™ mobile application can I use?
- 15How can I connect my printer wirelessly?
- 16How to connect to a DC power outlet (Optional)
- 17I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 18(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 20I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 21When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 22Uninstalling the printer drivers (Linux®)
- 23Creating a label with OpenOffice (Linux®)
- 24P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 25How to install the rechargeable Li-ion Battery
- 26How do I disable broadcasting the printer to AirPrint-compatible devices?
- 27How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28How do I connect the printer to my computer via Wi-Fi®?
- 29How to charge the rechargeable Li-ion battery
- 30How to connect to an AC power outlet (Optional)
- 31My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 32How to install Brother software on a computer not connected to the Internet
- 33(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 34Print free-length labels with the set length (Linux®)
- 35The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 36I have an occasional printing problem.
- 37I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 38I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 39I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 40Some of the print options in OpenOffice do not work. (Linux®)
- 41Creating a label with GIMP (Linux®)
- 42How to use the Paper Size Setup (for Windows)
- 43How to open the Devices and Printers window
- 44How do I uninstall the printer driver?
- 45How to delete the registry information and files related to the printer driver
- 46How do I clean my machine?
- 47How to identify your Operating System (OS) for Windows or Mac
- 48(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 50Where can I find my Brother printer's serial number?