FAQs & Troubleshooting
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176 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How do I install/change the DK roll?
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How do I transfer label or slip templates?
- 6Installing the LPR driver and CUPS wrapper driver (Linux®)
- 7How do I clean my QL machine?
- 8Where can I find my Brother printer's serial number?
- 9Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 17How do I reset network setting?
- 18When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 19I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 20How do I uninstall the printer driver?
- 21How to identify your Operating System (OS) for Windows or Mac
- 22When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 23I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 24When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 25How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 26Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 27My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 28How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 29I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 30(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 31I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 32I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 33(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 34How to delete the registry information and files related to the printer driver
- 35How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 36How to open the Devices and Printers window
- 37How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 38How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 39I cannot print from the printer in a network-shared environment.
- 40How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 41What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 42Creating a label with GIMP (Linux®)
- 43Adding a custom media size for continuous tape / roll (Linux®)
- 44The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 45When I print many continuous labels, part of the label data is printed twice.
- 46I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 47Printing is not possible. (P-touch Editor5.3 for Mac)
- 48Printing is not possible. (USB connection)
- 49How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 50The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)