FAQs & Troubleshooting
Latest |
29 Results
- 110/18/2023How to open the Devices and Printers window
- 210/18/2023How do I uninstall the printer driver?
- 310/18/2023How to identify your Operating System (OS) for Windows or Mac
- 410/18/2023Printing is not possible. (USB connection)
- 506/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 606/12/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 704/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 803/31/2022How to delete the registry information and files related to the printer driver
- 903/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1003/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1103/15/2022I can no longer print from my computer, even though I was able to print previously.
- 1212/09/2021The paper settings specified from the server computer are not reflected on the client computer.
- 1310/30/2020How do I print the inserted image maintaining its original size?
- 1410/30/2020When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 1510/13/2020How to use the Sequential Numbering function
- 1608/25/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 1706/12/2020The tape got jammed or stuck in the printer.
- 1806/03/2020When I try to use the database function, an application error occurs.
- 1906/02/2020How to print in high resolution mode using an HG tape
- 2004/16/2020Blank horizontal lines are printed on the label.
- 2103/31/2020The fabric tape became detached after washing.
- 2203/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 2312/11/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 2403/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 2511/29/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 2608/16/2018Can my printer use TZ/TZe tapes?
- 2712/22/2017The top and base layers of the laminated tape are misaligned.
- 2804/07/2015Why do stripes appear on my label?
- 2901/06/2015Error messages do not appear when using the USB connection of my printer.