FAQs & Troubleshooting
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92 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2This printer is not detected when establishing a Bluetooth® connection.
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4Where can I download the latest P-touch Editor for Mac?
- 5How do I connect the printer and my mobile device via Bluetooth®?
- 6I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 8How to set up the printer
- 9Where can I find my Brother printer's serial number?
- 10What iOS mobile application can I use?
- 11How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 12When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 13I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 14How do I connect the printer to my computer via Wi-Fi®?
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 17I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 18Installing the CUPS wrapper/LPR printer driver (Linux®)
- 19(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 20What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 21How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 22There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 23How do I create and transfer templates? (for Mac)
- 24I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 25The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 26This printer is not detected when establishing a Wi-Fi® connection.
- 27The side margins are incorrect.
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29How to charge the rechargeable Li-ion battery
- 30Printing is not possible. (USB connection)
- 31Some of the print options in OpenOffice do not work. (Linux®)
- 32What is the JPEG printing and how can I use it?
- 33How to identify your Operating System (OS) for Windows or Mac
- 34The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 35I cannot connect my printer to a Windows 11 computer via USB.
- 36How do I transfer label templates with P-touch Transfer Express?
- 37The printer does not turn on, so I cannot print.
- 38Information before downloading for Raspbian/Raspbian lite (Linux®)
- 39How to install Brother software on a computer not connected to the Internet
- 40How do I connect my computer to the printer using the Wireless Direct mode?
- 41I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 42(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 43How do I clean the platen roller?
- 44The paper is jammed in the printer.
- 45How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 46When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 47How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 48When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 49A security warning appears when accessing Web Based Management via HTTPS.
- 50Supported File Formats and how to print on Raspbian lite (Linux®)