FAQs & Troubleshooting
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119 Results
- 101I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 102How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 103The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 104I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 105The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 106The DATA indicator has turned off even though data remains in the printer.
- 107What do the indicator lights mean?
- 108How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 109The printed image is out of alignment.
- 110How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 111The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 112When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
- 113Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 114The printed image is compressed or stretched.
- 115How do I connect the printer to my computer using a USB cable?
- 116How do I print vertical text? (P-touch Editor 5.x for Windows)
- 117When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 118The paper moves through the printer, but nothing appears on the paper.
- 119Pages don't print. What should I do?