FAQs & Troubleshooting
Popular |
107 Results
- 1Printing from a Windows PC or Mac
- 2The side margins are incorrect.
- 3Installing the software
- 4Using the Printer Setting Tool (for Windows)
- 5What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 6I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 8How do I turn the printer off?
- 9Printing is not possible. (USB connection)
- 10How to install Brother software on a computer not connected to the Internet
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 13Uninstalling the printer drivers (Linux®)
- 14Using the Printer Setting Tool (for Mac)
- 15Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 16How to identify your Operating System (OS) for Windows or Mac
- 17What Android™ mobile application can I use?
- 18How to connect to an AC power outlet (optional)
- 19Some of the print options in OpenOffice do not work. (Linux®)
- 20(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 21Using the Device Settings (for Windows)
- 22How do I uninstall the printer driver?
- 23The paper is jammed in the printer.
- 24How to insert paper
- 25How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 26Where can I find my Brother printer's serial number?
- 27Which options should I select in the Device Settings when I use the optional Roll Printer Case?
- 28How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 29Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 30How to connect to a DC power outlet (optional)
- 31Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 32My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 33How do I clean the platen roller?
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 36The paper moves through the printer, but nothing appears on the paper.
- 37The latest printer driver was successfully installed, but the driver did not update correctly.
- 38P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 39The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 40How to charge the rechargeable Li-ion battery
- 41How do I transfer label templates with P-touch Transfer Express?
- 42How to install the rechargeable Li-ion battery (optional)
- 43How do I connect the printer to my computer using a USB cable?
- 44Pages don't print. What should I do?
- 45The print quality is poor, and the image is too light or dark.
- 46When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 47How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 48(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 49P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 50How to open the Devices and Printers window