FAQs & Troubleshooting
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46 Results
- 1What Android™ mobile application can I use?
- 2How do I install the printer driver from the CD-ROM? (for Windows)
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4Printing is not possible. (USB connection)
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6How do I uninstall the printer driver?
- 7Where can I find my Brother printer's serial number?
- 8The print quality is poor, and the image is too light or dark.
- 9How to delete the registry information and files related to the printer driver
- 10How to identify your Operating System (OS) for Windows or Mac
- 11How to connect to a DC power outlet (Optional)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Uninstalling the printer drivers (Linux®)
- 14How do I print from a computer?
- 15Paper does not move through the printer even though the motor is running.
- 16I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 17I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 18Some of the print options in OpenOffice do not work. (Linux®)
- 19How do I connect the printer and my computer via USB cable?
- 20How do I clean the Platen Roller?
- 21The paper is jammed in the printer.
- 22How to reduce the time to start printing after clicking the [Print] button
- 23How to connect to a DC power outlet (Optional)
- 24How to charge the rechargeable Ni-MH battery
- 25Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 26What do the indicator lights mean?
- 27How to insert paper
- 28The printed image is compressed or stretched.
- 29Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 30How to open the Devices and Printers window
- 31How to charge the rechargeable Li-ion battery
- 32I connected multiple printers of the same model to one computer but can only print from one of them.
- 33I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 34How to identify the printer's firmware version
- 35Pages don't print. What should I do?
- 36How to connect to an AC power outlet (Optional)
- 37What is IrDA?
- 38The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 39The printed image is out of alignment.
- 40How to install the rechargeable Li-ion Battery (Optional)
- 41How to install the rechargeable Ni-MH Battery (Optional)
- 42What is the JPEG printing and how can I use it?
- 43Paper moves through the printer, but nothing appears on the paper.
- 44Error messages do not appear when using the USB connection of my printer.
- 45I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 46The DATA indicator has turned off even though data remains in the printer.