FAQs & Troubleshooting
Popular |
184 Results
- 1How can I connect the printer and my Apple mobile device wirelessly?
- 2Where can I find my Brother printer's serial number?
- 3Using the Printer Setting Tool (for Windows)
- 4The printer stops while printing, or the tape is cut in the middle of the text.
- 5Where can I download the latest P-touch Editor for Mac?
- 6I cannot establish a connection using Wireless Direct.
- 7Setting up the P-touch labeler
- 8How can I connect the printer and my Android™ mobile device wirelessly?
- 9Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 10How do I connect the printer to my computer using a USB cable?
- 11Installing the software
- 12How do I connect the printer to my computer via Wi-Fi®?
- 13Which brands of Ni-MH rechargeable batteries do you recommend?
- 14Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 15What iOS mobile application can I use?
- 16Half cut labels are printed, although the "Half Cut" option is not selected.
- 17Creating a label using P-touch Editor Lite
- 18I cannot print using a HSe cassette.
- 19Using the Communication Settings (for Windows)
- 20Where can I find the IP addresses of my computer and the printer?
- 21How to identify your Operating System (OS) for Windows or Mac
- 22Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 23How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 24How do I uninstall the printer driver?
- 25What Android™ mobile application can I use?
- 26My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 27Using the Device Settings (for Windows)
- 28Share your printer in Windows 7 (Shared printer)
- 29Open LBX files created in P-touch Editor in Pro Label Tool
- 30I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 31Can I check the printer's usage log?
- 32Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 33Where can I find the printer's network settings, such as IP address?
- 34Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 35The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 36How to open the Devices and Printers window
- 37When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 38P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 39When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 40How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 41How to use P-touch Library
- 42What options are available for label feeding and cutting?
- 43Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.7 or greater
- 44What do the indicator lights mean?
- 45When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47I cannot connect my machine to the wireless network.
- 48When I try to print the printer information, the red lamp flashes and the print does not start.
- 49I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 50How can I print from a computer via a wireless network? (Wireless Direct mode)